Measuring bus drivers’ performance
In a recent post, we were highlighting the importance of monitoring companies’ performance in dashboards. Today, it is time to find how bus drivers monitor their performance.
Posts Tagged ‘Transportation performance’
Key Performance Indicators measured by the Port of Rotterdam Authority
The port of Rotterdam is the largest logistics and industrial hub in Europe. The port and industrial complex stretches over a length of about 40 kilometers and covers some 12,426 hectares (water and land). The throughput of almost 442 million tons in 2012 makes the port of Rotterdam by far the largest seaport in Europe.
Extreme goals: blessing or curse?
“Make no little plans. They have no magic to stir up men’s blood.” (Daniel Burnham)
How pleasant is your flying experience?
Nowadays it has become more and more difficult to enjoy a simple flying experience. And this is due to the fact that not only the huge number of people using this means of transportation makes it more difficult to bear, but also due to the fact that airlines have an outstanding number of fees. In a ranking system used by the American Customer Satisfaction Index, American Airlines received a not so good score: only 69 out of 100 points available.
KPIs in practice: METRO performance results
A recent article published in the Victorian daily “The Age” by Royce Millar and Clay Lucas (2011) widely debates the first published performance results of METRO, the newest operator of Melbourne’s franchised rail system.
