Goal-setting: strategies, challenges and mistakes
Companies today are focused on delivering the best products and services to their customers. Achieving the expected results should start from setting realistic goals.
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Companies today are focused on delivering the best products and services to their customers. Achieving the expected results should start from setting realistic goals.
You have worked really hard to get where you are, and you should be congratulated for it. Dedication and a stalwart desire to achieve results have brought you the level of success you may be currently enjoying.
That being said, amidst the celebration, let’s not forget the people that have helped you along your journey – your employees.
Tunnel behavior is one type of negative behavior associated with performance based pay, which refers to looking after the achievement of one’s own targets, without considering the implications for other areas of the organization.
Gaming is one type of unethical behavior which refers to influencing results through unapproved means, in order to ensure target achievement. Such a behavior is caused by an extensive focus on targets, as employees will do whatever it takes to achieve the established Key Performance Indicators (KPIs).
A target reflects the desired level of a Key Performance Indicator (KPI). Targets make the results derived from measurement meaningful and provide organizations with feedback regarding performance. Targets are a mandatory prerequisite for each KPI measured, they should be quantifiable and clearly expressed.