Retail Banking: Reinventing a Profession
It is time we talked about the future and everything that comes with the next generation, including retail banking.
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It is time we talked about the future and everything that comes with the next generation, including retail banking.
The PERFORMANCE Management team was present at the HR Directors Business Summit in Birmingham, United Kingdom, between 2 – 4 February, 2016. Consequently, the insights gathered from experts present at the event had been gathered and exposed here, in a series of interviews and articles.
Governments from all over the globe are pressured to provide higher added value, better public services, improved transparency and accountability towards their citizens.
“You always have to be at the top of your game and you’re always improving because of the people around you. I train the way I do every day because in the end, I love what I do. When I’m having a rough day, I remind myself how great my job is.” – Shannon Boxx
“Continuous improvement is not about the things you do well — that’s work. Continuous improvement is about removing the things that get in the way of your work. The headaches, the things that slow you down, that’s what continuous improvement is all about” – Bruce Hamilton.