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The second day of the Kaplan Norton masterclass – “Linking Strategic Objectives to Operational Excellence” analyzed the relationship between strategy and concepts such as process improvement and quality assessment.
The first session on the second day of Kaplan Norton Masterclass was Measuring, Managing and Developing Human Capital.
The fifth session on the first day of Kaplan Norton Masterclass was Aligning Human Capital to the Strategy (part 1).
The fourth session on the first day of Kaplan Norton Masterclass was Aligning Organizational Units for Corporate Synergies.
Dr. Kaplan started by pointing out that, to him, the most important alignment in any company is the one between the corporation and the business groups.
The third session on the first day of Kaplan Norton Masterclass was Setting Stretch Targets: Selecting and Funding Strategic Initiatives.
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