Customer Satisfaction Survey – Viceroy Hotels and Resorts Yas Abu Dhabi
Yas Viceroy Abu Dhabi uses surveys in order to see how satisfied the customers are. And the surveys must be on categories, as the one I have only regards the dining experience.
Posts Tagged ‘Performance in UAE’
Customer satisfaction surveys – Le Pain Quotidien, Dubai
Le Pain Quotidien, member of Alshaya Group, one of the world’s best known brands, has gained world recognition for the delicious pastries and bakery products carefully prepared by experienced bakers. Founded in Brussels in 1990 by Alain Coumont, the little bakery has now become the basis for an entire restaurant chain, holding locations all over the world.
Jumeirah Zabeel Saray – Customer satisfaction survey
Jumeirah literally means ‘burning embers’. This is a pretty good name, as everyone knows that in fairytales, magical horses were being fed with nothing else but burning embers. Extrapolating, it could be infered that by staying at one of the Jumeira hotels, guests can experience what would be like living in an enchanted world.
The Balanced Scorecard really works!
Who sustains this? The Emirates National Oil Company (ENOC), a wholly-owned company of the Government of Dubai, which develops downstream and upstream activities in the oil and gas sector. Saeed Khoory, Chief Executive Officer at ENOC, asserts that “ENOC’s name will become synonymous with industry best practices across multiple industries and markets.” How is this going to happen? Through the right performance management approach.
Balanced Scorecard & Strategy Summit 2013 – Day 1– Session 7 (Government stream)
Ahmed Abdul Salam Kazim presented the Balanced Scorecard implementation journey at Dubai Customs, with focus on the cultural change aspects of the process.
