Government Performance Monitoring & Accountability Conference
There are 19 more days until the start of the Government Performance Monitoring & Accountability Conference, organised by IPQC in Melbourne, Australia.
Posts Tagged ‘Performance Measurement’
The performance improvement journey
A business performance improvement journey needs a reason, a plan and a set of principles to follow.
On-Time Performance
On-Time Performance is one of the most important Key Performance Indicators (KPIs) for the airline industry. There is a story about it being the main KPI used during the British Airways turnaround and successful privatization in the 80s by Sir John King, later Lord King. He was appointed as Chairman of British Airways in 1981 by Baroness Margaret Thatcher, with the mandate of preparing the airline for privatization.
