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Posts Tagged ‘Performance Measurement’

QUALITEST: Evaluating and measuring quality performance in the tourism industry

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Performance Management Tourism

For a lively and ever-changing industry in terms of product and service offers such as tourism industry, the general term of “quality” stands for the very cornerstone of each business run in this segment. A variety of tools have been developed so far in this respect, all of them directed to evaluating and measuring  customer satisfaction by direct or indirect methods, such as surveys.

Shoe design in the context of mass customization

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Shoe mass customization

In today’s business world, enterprises have to meet the advanced demands for greener, more customized and higher quality products. This means they have to focus on smaller and more specific market segments of customer oriented products. Mass production is turning into ‘mass customization’, which can be defined as offering customized goods at a price close to that of mass production.

How the CIA analysts are trained

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How the CIA analysts are trained

The Sherman Kent School for Intelligence Analysis was created in 2000, in order to address the Agency’s analytic weaknesses, being meant to enable intelligence officers to work in cross-component teams and to increase their analytic depth and improve their expertise in producing finished intelligence analysis. It was named after Sherman Kent, a leader in developing the profession of intelligence analysis, who also had a great impact in turning DI into what it is today.

CIA: Improving the analytic performance

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CIA performance

The CIA was established by the National Security Act of 1947 as an independent agency, being charged with coordinating the U.S. intelligence activities, as well as evaluating and disseminating intelligence affecting national security. The CIA, the first line of defense, manages to accomplish what others cannot and go where others cannot. Briefly, they collect information that reveals potential threats, plans and capabilities of their adversaries, providing thus the basis for decision making and actions.

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