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Posts Tagged ‘Performance Management’

Customer satisfaction in Conference interpreting

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Customer satisfaction in Conference interpreting

Marketing experts state that customer satisfaction with a purchase depends upon the performance of that product/service and their expectations. If the product/service does not meet the expectations of the buyer, then s/he is dissatisfied. Otherwise, there is no problem at all. And if it exceeds expectations, the customer is extremely happy.

 

Do negative financial results always translate into a poor performance?

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Financial performance

Office Depot is a global supplier of office products and services, which was incorporated in Delaware in 1986. Its products can be classified into three categories: supplies, technology, furniture and other. In 2012, the percentage of each category of products it has sold, was of 65.5% for the supplies, 20.9% for the technology and 13.6% for furniture and other related products. The result in sales for 2012 was of $10.7 billion, which represented a decrease of 7% from the prior year.

Control your work schedule. Shift to increased productivity

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Work schedule and productivity

The productivity in a company may be measured firstly by observing the methods each employee uses for delivering tasks on a daily basis. Focusing on the employees’ individual approach to assignments creates a useful opportunity to start measuring the productivity in the company and moreover to search for ways to improve it, if necessary. The organizational growth highly depends on each employee’s contribution, therefore it is crucial to train them to develop a rigid and productive work schedule.

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