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How do you measure your library’s success? Is it circulation numbers? Or the number of searches on your electronic databases? In a recent customer survey, EBSCO Publishing found that over 60% of its customers had no formal way of tracking organizational success
Have you ever wondered what operational performance is? The term is linked to the company’s performance at departmental level. Performance management can be analyzed at several levels in an organization: strategic, operational, team and individual.
Public transportation is one of the key challenges each city needs to address, in order to provide the proper infrastructure for its citizens.
The City of Portland, Oregon, is one of the urbs that strives for improved performance in this area. Portland Streetcar is a city venture into transit services, as the city works with 2 transportation partners: Portland Streetcar Incorporated (PSI), a private nonprofit corporation, and TriMet, the public transportation agency for the Portland metropolitan area.
Ever since Performance Management has made its entrance into the world stage, a stubborn resistance towards it continues to persist.
How far are we going to take this process? Where will it stop? How many more levels of our lives will it invade any further? These are just some of the questions that reluctant voices continue to raise.
When choosing the right Balanced Scorecard software for an organization, there are a few issues to be considered. Software set-up, design, configuration and technicality are some of the dimensions to be analyzed during the Balanced Scorecard software selection process.
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