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Since the early 1990s, Balanced Scorecard practitioners have strived to optimize its successful implementation. It all started on paper, when Kaplan and Norton first delivered the concept in a book, The Balanced Scorecard: Translating strategy into action.
Between the 18th – 20th of March 2019, Raluca Vintila, Management Consultant for The KPI Institute, hosted the Certified Performance Management Professional (C-PM) 3-day training course in Kuala Lumpur.
In order to gain a competitive edge, organizations focus more and more on objectives and metrics. Gamification comes as a solution to sustain organizational growth by linking objectives and employees in an engaging environment. In an article published by Burke, B. in Forbes, it is shown that by 2015, 40% of organizations will use gamification as the primary mechanism to transform business operations.
In 2019, the Performance Magazine editorial team interviewed Aisha Zayed Al Ali, Director of Strategic Planning and Corporate Performance at Mohammed bin Rashid School of Government, UAE. Her thoughts and views on Performance Management are presented in detail below.
Today’s world is constantly changing. Markets change, grow, or shrink, consumers change and expect more for less.
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