How does Australia Post manage its workforce?
Australia Post’s strategy is to invest in its people, in order to achieve a safe, capable, engaged, inclusive and diverse workforce.
Posts Tagged ‘Performance in Australia’
Net Promoter Score Data Gathering in Practice
Recently, the smartKPIs.com team has come across two very different data gathering approaches for the Net Promoter Score:
Performance against KPIs – University of Technology Sydney – Case Study
The University of Technology Sydney (UTS) implemented the Key Performance Indicator (KPI) Framework, in order to support management decision making process, by providing informative insights for the Council, the Executive and senior management.
Australian manufacturing industry contraction: highlights from the April 2011 Australian PMI
According to the Australian Industry Group (Ai Group) and PricewaterhouseCoopers (PwC), the manufacturing industry in Australia is on a contraction trend, with the Australian Performance Manufacturing Index (PMI) below 50 points in April 2011 (which is the level separating expansion from contraction).
Performance measurement and reporting in Australian public hospitals
The Report on Government Services (RoGS) 2011 realized by the Steering Committee for the Review of Government Service Provision (SCRGSP) offers a detailed perspective on how the Australian government informs improvements to the effectiveness and efficiency of government services.
