Setting targets in public transportation: performance enabler or risk trigger?

Written by Andreea Vecerdea on June 11, 2014. Posted in Around the world, Articles, Organisational performance

More and more state governments are now introducing Key Performance Indicators (KPIs) to monitor and improve performance across different services offered to citizens, and public transportation is no exception. In Australia, bus drivers resent the pressure of governmental KPIs, especially in regards to running times.

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Strategic Performance Management and the Balanced Scorecard – a Robert Kaplan event series in Australia

Written by Adelina Chelniciuc on March 28, 2014. Posted in Around the world, Articles, Balanced Scorecard

One of the leading international management thinkers, Professor Robert Kaplan, from Harvard Business School, made a visit in Australia in mid September 2010 to talk about the new developments in the field of strategic performance management and Balanced Scorecard.

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Improving performance: Yarra Trams regain momentum

Written by Denisa Călin on March 18, 2014. Posted in Around the world, Articles, Operational performance

Yarra Trams, operated by the KDR Melbourne consortium, is the name of the Melbourne tram network, the largest in the world, with roughly 250 kilometers of double tracks and 31,500 services scheduled each week.

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Expert Interview – Eve Blackall, Group Director, Smart Accounting, Australia

Written by Adelina Chelniciuc on March 6, 2014. Posted in Around the world, Consultants, Interviews, Organisational performance

For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image of Performance Management as a discipline in the analyzed year.

An important editorial rule followed in the development of the content is that a discipline can only evolve through the combined efforts of practitioners, academics and consultants. Eve Blackall, Group Director at Smart Accounting, Australia was one of the consultants that The KPI Institute interviewed.

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Expert Interview – Sujay Nair, Lecturer-Enterprise Performance Management, The University of Melbourne, Australia

Written by Adelina Chelniciuc on January 6, 2014. Posted in Academics, Around the world, Interviews, Organisational performance

For the report Performance Management in 2012, The KPI Institute conducted 12 semi-structured interviews with practitioners, academics and consultants, who offered a detailed image on the state of Performance Management as a discipline.

Sujay Nair, Lecturer-Enterprise Performance Management at The University of Melbourne, Australia was one of the academics that The KPI Institute interviewed.

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