Consultant Interview: Paul Moroney

Written by Andrei Costea on May 26, 2017. Posted in Consultants, Interviews

In 2017, the Performance Magazine editorial team interviewed Paul Moroney, Chief Product Officer at ActiveOps Limited. His thoughts and views on Performance Management are detailed below.

Best practice Performance Management is light in administration, great at recognizing ‘real’ performance, and realistic regarding the impact of factors which lie outside of the individual’s control.

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Net Promoter Score Data Gathering in Practice

Written by Mihai Toma on December 14, 2011. Posted in Around the world, Articles, KPI

Recently, the smartKPIs.com team has come across two very different data gathering approaches for the Net Promoter Score:

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