KPI of the Day – Utilities: % House connections with an operating meter
Definition
Measures the share of house connections with an operating meter, out of the total number of residential customers at the end of the reporting period.
Posts Tagged ‘KPI’
KPI of the Day – Utilities: # Pipe subject to leak assessment
Definition
Measures the total length of gas pipes that was subjected to leak assessments during the reporting period.
KPI of the Day – Insurance: % Policy renewal rate
Definition
Measures the percentage of insurance policies renewed, from the insurance policies sold.
KPI of the Day – Insurance: # Insurance claim processing time
Definition
Measures the time it takes, on average, to process a claim, from initiation to a decision being made.
KPI of the Day – Insurance: # Insurance underwriting time
Definition
Measures the time taken, on average, to calculate the rate of an insurance application.
