KPI of the Day – Healthcare: # Medical ancillary services
Definition
Measures the number of support services provided to patients, within the service care spectrum, other than room, board, medical and nursing services.
Posts Tagged ‘KPI’
KPI of the Day – Human Resources (HRM): # Time to fill a vacant position
Definition
Measures the average number of days between the moment when a job requisition is raised, to when a new employee fills the role.
KPI of the Day – Customer Service Performance (CS): % Customer complaints due to poor service or product quality
Definition
Measures the percentage of customer complaints registered by the organization, as a result of poor quality services or products, out of the total number of complaints received.
KPI of the Day – Business Consulting (BC): $ Net revenue per technical staff
Definition
Measures the value of the net revenue garnered per each member of the technical staff.
KPI of the Day – Utilities: % Industrial wastewater treatment rate
Definition
Measures the quantity of the wastewater resulted from industrial activities, treated as a percentage from the total industrial wastewater produced during a reporting period.
