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A performance report becomes functional by using KPIs that illustrate the business context and by which action can be identified or labeled worth trying.
When choosing a KPI it should fulfill one of the following categories (Shevlin, 2007):
Twitter has acquired BackType, a social analytics platform that helps companies understand their social impact.
For Twitter this acquisition gives the ability to analyze its network of tweets. Twitter will help brands and agencies to understand the business impact of social media.
The International Union for Conservation of Nature (IUCN) has recently released the latest “Red List of Threatened Species“. An overview of the report is captured in by the Economist in the above graph.
The University of Technology Sydney (UTS) implemented the Key Performance Indicator (KPI) Framework, in order to support management decision making process, by providing informative insights for the Council, the Executive and senior management.
Metso, a global provider of industrial machinery, presents its performance results of 2010 under the Financials section on its website, a truly impressive display of performance communication good practice. The section is well structured with Financial Targets, Key Drivers for Performance, Quarterly and Annual Figures and Calculation of Key Figures content available.
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