Balanced Scorecard Saudi Arabia 2012
There are a few days left until the start of the Balanced Scorecard Saudi Arabia, held in Riyadh between 8th to 12th December.
Posts Tagged ‘KPI’
Net Promoter Score Data Gathering in Practice
Recently, the smartKPIs.com team has come across two very different data gathering approaches for the Net Promoter Score:
KPI examples from the Lancaster University
An interesting approach to using KPIs in the academic sector is provided by the Lancaster University, featured in smartKPIs.com’s KPI in practice section.
10 KPIs to Measure Your Social Media ROI
Fact: businesses are concerned to measure their success in social media. The question is how they can do it. So, how important is to have hundreds or thousands of “likes” if these “likes” fail to engage beyond their initial subscription?
Information Optimization – IT Performance Management
According to a recent press release, HP announced that it has launched a new software suite to operationalize measure and improve IT performance. Tech Directors require standardized instruments that measure efficiently and improve performance. Having a comprehensive overview of IT performance enables Chief Information Officers (CIOs) to deliver an Instant-On Enterprise which incorporates everything he does in order to serve customers, employees, partners and citizens with all they need, instantly.
