KPI of the Day – Insurance: # Claim settlement time
Definition
Measures the time it takes, on average, for a client to receive payment from the insurance institution after a claim decision has been made.
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Measures the time it takes, on average, for a client to receive payment from the insurance institution after a claim decision has been made.
Measures the percentage of claims that are rejected by the insurance institution, from overall claims.
Measures the percentage of incurred claims value, from the value of the earned premiums.
Measures the average value of a new individual life insurance policy.
Measures the percentage of claims that are paid within the standard time period after the event was reported, according to the insurance type.