Canada Revenue Agency’s road to performance
The Canada Revenue Agency (CRA) is the organization responsible for tax revenue collection and benefit administration. Its unique approach is the one that guides its path to performance:
Posts Tagged ‘Government – State / Federal performance’
The Good Country Index
The public impression of a country is important as a source of national pride. Invariably, people source part of their own identity from the image of their country.”
Robert Cevero, Professior Department of City and Regional Planning, University of California, Berkeley
Negative side effects of performance measurement in Government
Negative side effects produced by the target-setting process include a rise in unethical behavior, a practice whose incidence has increased recently times. Unethical behavior, according to The KPI Institute, represents the process of influencing results through unapproved means in order to ensure target achievement.
Measuring performance in education with KPIs
The Department of Basic Education is a division of the South African government that administrates primary and secondary education in South Africa. It was established in 2009, when the former Department of Education was divided into the Department of Basic Education and the Department of Higher Education and Training.
Performance Management in the Government of China – a success story
The fact that China is rapidly emerging as one of the most powerful countries worldwide is no longer a secret. Besides its trading power, large population and Gross Domestic Product (GDP), China is also an example of good practice when it comes to its governmental administration. From at least the mid-1980s, the Chinese government has implemented a Performance Management system that has grown in complexity and sophistication.
