The CIA was established by the National Security Act of 1947 as an independent agency, being charged with coordinating the U.S. intelligence activities, as well as evaluating and disseminating intelligence affecting national security. The CIA, the first line of defense, manages to accomplish what others cannot and go where others cannot. Briefly, they collect information that reveals potential threats, plans and capabilities of their adversaries, providing thus the basis for decision making and actions.
Who sustains this? The Emirates National Oil Company (ENOC), a wholly-owned company of the Government of Dubai, which develops downstream and upstream activities in the oil and gas sector. Saeed Khoory, Chief Executive Officer at ENOC, asserts that “ENOC’s name will become synonymous with industry best practices across multiple industries and markets.” How is this going to happen? Through the right performance management approach.
When managing an organization as large and as complex as the FBI, it’s not enough to have only a defined mission and a set of priorities. In order to turn it into an intelligence-driven, threat-based entity, a definitive strategy is required. After the 9/11 attacks, the FBI Director, Robert Mueller, published a list of priorities, which clearly showed that the Bureau’s intention to fight terrorism was the main priority. But the list was not enough for a long-term organizational change; therefore, a new strategy was needed.
People are driven by ambition and we all want to be the best: the best employee, the best company. And we want the best for us: the best phone, the best car, the best house. But what about our health? Although sometimes taken as granted, we have to admit that it is the most precious thing we have because without it, we cannot be the best. So, if we get sick, then probably we want the best care in the world. But which hospitals are the best in the world?
Ahmed Abdul Salam Kazim presented the Balanced Scorecard implementation journey at Dubai Customs, with focus on the cultural change aspects of the process.
