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What do the concepts mean?
Definitions for employee satisfaction and employee engagement may differ from organization to organization. HR professionals would generally agree that satisfaction refers to how employees feel – their ‘happiness’ – related to their work environment, organizational culture, career development opportunities and overall compensation.
Employee satisfaction and employee engagement are aspects that organizations focus on and try to assess in order to determine how employees feel about different issues related to the organization, its activities and their own job, issues that employees would not otherwise point out due to fear of compromising themselves or losing their job. A useful tool that can help managers look into employee satisfaction levels and collect information in this respect is the employee satisfaction survey.
Along with presentations about operational performance, sustainability and strategy, the second day of the PMA 2014 Conference also brought research studies related to individual performance – employee engagement, employee satisfaction and other human capital related issues that might affect organizational performance.
Employee satisfaction reflects the personnel’s level of contentment with their company. Why is it important? Because it’s correlated with # Employee tenure, % Employee turnover and # Employee commitment index, 3 important KPIs that influence business growth.
Employee satisfaction is an important component of business sustainability as it reflects in lower turnover rates, more commitment and higher individual performance.
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