KPI of the Day – Insurance: % Overturn denial rate
Definition Measures the percentage of insurance claim denials overturned out of the total balance of denied claims.
Search Results for ‘data analytics’
7 Trends Likely to Impact Every Business from 2019-2020
The world is in a constant state of flux as technology evolves, customs change and priorities shift. These fundamental truths affect business as well, and professionals have to be willing to adapt if they’re going to ensure their company’s survival in the coming decade.
The Qatar National Bank: Strategizing for Performance through KPIs
After the financial crisis that began in 2008, banks have been taking steps to improve their performance management and measurement capabilities in light of new economic and market conditions and new management needs.
3 Steps to Excel in Lead Management Processing
According to surveys done in Western Europe, the quality of leads is one of the main problems of marketing. Generating, measuring and acting upon leads is done through a business process known as “lead management”.
The Balanced Scorecard: one road towards automation
Since the early 1990s, Balanced Scorecard practitioners have strived to optimize its successful implementation. It all started on paper, when Kaplan and Norton first delivered the concept in a book, The Balanced Scorecard: Translating strategy into action.
