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Measures the average amount of time it takes for a customer service representative to complete the service request or for a sales representative to complete the sale, after the call has ended.
Measures the average time needed to complete an autopsy report, which details the main causes of death as well as other required details after autopsy completion during the reporting period.
Measures the average amount of time spent working on a project assignment or work package.
Measures the desirability of the brand, or the product, within established stores for that category.
Measures the rate at which new employees left the organization (voluntary or by being terminated) in a short time period after being hired (e.g. under 30, 90 or 180 days).
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