KPI of the Day – Logistics: % Recovery yield rate of returned products
Definition
Measures the percentage of product returns that were valued again, from overall returned products.
The Qatar National Bank: Strategizing for Performance through KPIs
After the financial crisis that began in 2008, banks have been taking steps to improve their performance management and measurement capabilities in light of new economic and market conditions and new management needs.
KPI of the Day – Logistics: % Perfect order delivery rate
Definition
Measures the percentage of perfect orders delivered, from the total number of orders. The criteria for perfect orders can be set by each company.
KPIs in a complex world: Can they describe everything?
Key Performance Indicators (KPIs) are an important tool for businesses, enabling organizations to measure their results and to compare them against pre-set goals. If well designed and implemented, KPIs
The journey of the Balanced Scorecard: from plan to implementation
The Balanced Scorecard provides any organization with a homogeneous view on the execution of strategy. It may take several months to several years for the Balanced Scorecard to reach its full implementation within the organization, but the end of the journey can be marked by impressive results.
