KPI of the Day – Utilities: # Pipe subject to leak assessment
Definition
Measures the total length of gas pipes that was subjected to leak assessments during the reporting period.
KPI of the Day – Insurance: % Policy renewal rate
Definition
Measures the percentage of insurance policies renewed, from the insurance policies sold.
Lessons for a Leader: Improving the Employer-Employee Relationship
Employees are a company’s most valuable asset. The way they feel at work has a huge impact on an organization’s results.
KPI of the Day – Insurance: # Insurance claim processing time
Definition
Measures the time it takes, on average, to process a claim, from initiation to a decision being made.
KPI of the Day – Insurance: # Insurance underwriting time
Definition
Measures the time taken, on average, to calculate the rate of an insurance application.
