KPI of the Day – Utilities: % Recycled water used
Definition
Measures the quantity of recycled water used in domestic, commercial, and industrial activities per industry, as a percentage of the total quantity of water used (fresh and recycled).
The Balanced Scorecard of Philips
Philips
A recent study suggests that more than half of the Fortune 1000 companies still use the Balanced Scorecard, after over 20 years since it was brought into existence by researchers David Kaplan and Robert Norton.
The surprising habits of the original thinker
Being creative can be a struggle for many individuals, yet not so much for an original thinker.
KPI of the Day – Sales: % Share of wallet
Definition
Measures the ratio of a customer’s total spending, dedicated to purchasing from a particular brand or company.
KPI of the Day – Sales: % Closing Ratio (CR)
Definition
Measures the extent to which sales proposals convert into actual sales, otherwise providing little description about the level of a representative’s sales effectiveness.
