KPI of the Day – % Government basic services available online
Definition
Measures the percentage of government services available online from a defined pool of basic government services.
KPI of the Day – Business Consulting (BC): $ Billable fees write-downs
Definition
Measures the value of the produced billable fees that were not billed.
KPI of the Day – Sales: % Repeat purchase rate
Definition
Measures the rate at which consumers make repeat purchases.
KPI of the Day – Human Resources (HRM): # Fringe benefits to basic salary ratio
Definition
Measures the total fringe benefits expense relative to the basic salary expense during a specific period of time.
Performance measurement in the Business Consulting industry
The Business Consulting industry is an economic sector characterized by one of the greatest levels of added value produced. Unlike production, for example, Business Consulting is able to produce large amounts of income, with rather low consumption of resources.
