KPI of the Day – Business Consulting (BC): % Chargeable ratio
Definition
Measures the time spent performing chargeable work relative to total labor time.
Leadership: reaching the top of your career
The question on which this talk revolves around is:
“Why are there so many women mired in the middle and what has to happen in order to take them to the top?”
KPI of the Day – Sales Management Performance: % Sales discounts
Definition
Measures the average reduction in the price of the sold products, or services, in order to promote sales, reduce inventory, and reward or encourage behavior that benefits the issuer of the discount or allowance.
Consultant Interview: Sam Plummer
Back in 2016, the Performance Magazine editorial team interviewed Sam Plummer, Public Administrative Reform Consultant to The Ministry of Civil Service/Council for Administrative Reform, Cambodia, for the “Performance Management in 2015: ASEAN Special Edition” report. His thoughts and views on Performance Management are detailed below.
There’s an increasing recognition that an organization’s worth lies not in their plan or systems, but in their human resources.
KPI of the Day – Healthcare: # Time to complete DNA testing cases
Definition
Measures the average time needed to complete cases that involve DNA testing from evidence submission to report completion.
