Professional Services Performance Management – performance criteria and measures
Professional Services have some particularities that make them different from commercial activities in many respects, such as:
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Professional Services have some particularities that make them different from commercial activities in many respects, such as:
In a recent blog post, ‘Metrics in science – Performance Measurement and the world of scientific research’, we have outlined the most important performance measures for the scientific field as presented by the researcher Richard van Noorden (2010) in the weekly international scientific journal ‘Nature’.
In 2008, Forbes ranked the top billionaire universities based on a performance indicator measuring the number of billionaire graduates.
Engagement is all about getting employees to ‘give it their all’. Various research studies show a strong connection between an employee’s level of engagement and the level and quality of work performance.
In a recent article published in the weekly international scientific journal ‘Nature‘, under the section ‘Science metrics’ the use of performance measurement in science is thoroughly investigated. According with the article, suggestive entitled ‘A profusion of metrics‘, performance measurement in science has captured an increased role since it was first started to be used in this particular area of human activity and interest (Richard van Noorden, 2010).