13 Elements of a Good Key Performance Indicator
What is a KPI?
The answer depends on who you ask. For most IT and business intelligence people, a KPI is simply a number representing performance for a specific process, domain, or subject.
KPI of the Day – Quality Management: # Units per man-hour
Definition
Measures the number of completed units realized per hour of work. A man-hour is the amount of work done by one person in one hour.
A Business Perspective on the IT Enterprise Architecture, BSC and KPIs
Enterprise Architecture (EA) is a function used to perform enterprise analysis, design reviews & recommendations, and monitor its successful implementation through the use of a holistic approach that aligns with the business strategy.
KPI of the Day – Accounting: # Days in accounts receivable
Definition
Measures the average number of days it takes companies to collect their payment.
Six simple rules to deal with complexity and avoid getting complicated
Why do we oftentimes see employees feeling miserable or demotivated at work, in spite of all the profound transformations in communication and information technology that have revolutionized the business world? Moreover, despite all the affiliation and leadership development programs that seek out better and more efficient work relationships, we can still see this happening nowadays.
