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The exit interview is a traditional practice that is found in all companies and it is a very important part of a human resource management in order to follow the employee retention and satisfaction. It is strongly recommended to identify the causes that lead to the departure of an employee from an organization.
In Part I and Part II of this article, we emphasized the need to base decisions on data, as this leads to improved results, and we discussed about the decision-making process and the techniques we can use to ensure relevant decisions are made.
“The vast majority of bank staff want to do the best for their customers but can’t because they are under constant pressure to hit ever-demanding targets, which increase every year. A failure to hit those targets can result in staff being subject to performance improvement plans and in some cases being dismissed for under-performance. A number of management practices we have been dealing with are based more on humiliation than on positive motivation. Extreme pressure causes desperate people to do desperate things. In that kind of environment, it is surprising that there have been so few mis-selling scandals.” Affinity (2012), Written evidence to the Parliamentary Commission on Banking Standards
The PERFORMANCE Management team was present at the Supply Chain Analytics conference from Amsterdam, between 3 – 5 June, 2015. Consequently, the insights gathered from experts present at the event had been gathered and exposed here, in a series of interviews and articles.
The Emirates Identity Authority (EIDA) is an independent federal authority in the UAE that was established in 2004. EIDA’s main purpose as a governmental agency is focused on “the establishment of a modern population register in order to facilitate the obtainment of government services as well as to provide the required information for supporting decision making, strategic planning and the allocation of sources in all vital sectors in the UAE”, as documented on their website.
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