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Leaving behind pride, misplaced priorities, short-term profit orientation and the failure to understand the reality of today’s competitive service economy will help service strategies get the attention they deserve.
In 2016, the Performance Magazine editorial team interviewed Zaid Al Huneidi, Market Research Manager, at the Kuwait Finance House in Kuwait, for the “Performance Management in 2015: GCC Special Edition” report. His thoughts and views on Performance Management are detailed below.
I believe it’s important to balance work and personal life.
Energy efficiency will be a growing challenge, as stated in the 2015 UAE State of Energy Report, since population and economic growth and high consumption rates make servicing citizens a strenuous task.
Once, a long time ago, Muslim armies had spread and conquered lands as far as Spain and India. Their religion had traveled even farther than that, going into the Far East and Southeast Asia. Muslim scientists and mathematicians have led the world to new discoveries. But what propels the mechanisms behind the Islamic State is not the power it used to have, but rather the loss of it.
“We did not follow traditional ways in the preparation of operational plans. (…) We and our key partners (…) have the ambition, the will and the skilled national competencies (…) which qualified us to work in the implementation of the well thought out plans. These follow the principle of performance and achievement measurement using tools that are characterized by transparency, continuity and parallel to the methodology of the implementation processes (…)” – Saad bin Ibrahim Al-Mahmoud, Minister of Education and Higher Education, Qatar
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