KPI of the Day – Healthcare: # Emergency Room Patient Waiting Time
Definition
Measures the average emergency room waiting time before receiving medical care.
KPI of the Day – Healthcare: # Patient consultation time
Definition
Measures the average time spent by physicians, on consulting patients.
Employee of the Month: Iulia Mureșan-Man, Business Event Coordinator
Join us in our journey of interviewing some of the most extraordinary individuals that continue to make The KPI Institute a role-model for others to follow.
June’s smartKPI: $ Telecom subscriber acquisition cost
From over 20,600 Key Performance Indicators in our database, every month we select the most popular KPI and provide you with useful information about its calculation formula, benchmarking data, as well as the best practices to maximize performance results.
Consultant Interview: Paul Moroney
In 2017, the Performance Magazine editorial team interviewed Paul Moroney, Chief Product Officer at ActiveOps Limited. His thoughts and views on Performance Management are detailed below.
Best practice Performance Management is light in administration, great at recognizing ‘real’ performance, and realistic regarding the impact of factors which lie outside of the individual’s control.
