KPI of the Day – Healthcare: % Patient complaints
Definition
Measures the percentage of patients registering a complaint regarding medical services, from the overall number of patients.
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Measures the percentage of patients registering a complaint regarding medical services, from the overall number of patients.
Measures the rate of superficial surgical site infections, as a percentage of the total infections in the hospital.
Measures the average value of funds raised by a company, per employee, with the scope of donating them for humanitarian purposes.
Measures a product’s profitability relative to the inventory investment which made the product available.
Measures the number of procedures available for radiology laboratory testing.