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Measures the amount of waste recycled by an organization, estimated in tonnes. It takes into account any waste specific to the organization’s activities, such as paper, electronic waste (for example, old computers and printers) and toxic materials.
Measures the engagement level of employees in their work activities and responsibilities, in terms of enthusiasm, commitment and discretionary effort.
Measures the total number of consulting hours sold by a services firm, during a defined period of time. It applies to a range of industries, from business consulting, to engineering and legal practice.
Measures the total revenue collected, from utility services supplied to end customers. This KPI is expressed as a percentage of the total revenue garnered from utility services that have been billed during the reporting period.
In 2017, the Performance Magazine editorial team interviewed Mohamed Aamir Hussain, Business Performance Manager at Saudi Dolomite Company Ltd, Saudi Arabia. His thoughts and views on Performance Management are detailed below.
I think the main challenge in performance management today is making sure that your feedback system and your performance audit gives you the chance to act upon your findings and results immediately.
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