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The importance of higher education stays in improving individuals’ quality of life. Universities’ goals should not only focus on the learning outcomes directly linked to the subjects studied at a given point in time. It should also focus on individuals’ capability of creating welfare for themselves and for the community where they activate.
A recent Australia-wide research study on fraud cases within financial institutions, conducted by the governance firm Warfield & Associates, has revealed that businesses and clients have lost over $200 million since 2000 due to employee committed fraud. During this period, 120 cases of fraud directly committed by employees resulted in 123 criminal convictions in Australian Courts.
Using Key Performance Indicators to monitor a company’s performance provides several advantages.
Customer satisfaction is no longer the ultimate goal of companies in their relationship with clients. Going beyond the satisfaction level, % Net promoter score outlines how many of your clients would recommend you products and services.
„ Setting specific and challenging goals boosts employee performance! ”
This is one of the most promoted practices in business management to motivate employees and increase their performance. There has been a lot of research in this area bringing scientific evidence that when employees are given clear goals they will do their best to reach that target, but not many discussions on the side effects of setting targets.
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