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Translation – there’s more to it than words

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Translation KPIs

In today’s multicultural environment, in which cross-border exchanges take place every minute, translation is an activity that touches almost any business area one can think of. And the more efficient the translation process, the better. But how can an organization providing translation services know whether it is performing well or not, if it is not looking into its outcomes?

KPIs for HR Shared Service Centers

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HR Shared Service Centers

An HR Shared Service’s role is to manage employee relations and provide a standardized customer services for personnel regardless of their location. For a better service delivery, large companies automate most of their processes. Moreover, integrating technology at a high level allows HR professionals to focus more on important tasks and allocate less time for transactional matters.

The importance of measuring the right KPIs

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BP - Measuring the right KPIs

Finding the right balance between high profits, low costs, quality products/services and safety standards is not an easy process. Companies continue to face problems when trying to adjust to one of these components, rather than the other. An example in this direction is British Petroleum (BP).

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