KPI of the Day – Risk Management Performance: # Preventive risk controls
Definition
Measures the number of preventive controls put in place. Preventive controls aim to deter or prevent undesirable risk events from occurring.
KPI of the Day – Marketing: # Compliments to complaints
Definition
Compares the number of compliments to the number of complaints received in during the measurement period.
The 11th edition of Performance Magazine is out!
Encompassing The KPI Institute’s experience, research and expertise, PERFORMANCE Magazine – Printed Edition provides its readership with first-hand how-to, resources, and insights from practice, so as to assist them in their performance endeavors and in becoming state-of-the art professionals.
KPI of the Day – Risk Management: $ Risk exposure
Definition
Measures the total loss in the case of a risk occurring, by factoring in the probability of the occurrence taking place.
KPI of the Day – Accounting Performance: % Obsolescence costs from total inventory
Definition
Measures inventory obsolescence costs (cost of inventory when no longer deployable to the customer) as a percentage of total inventory. It indicates the effectiveness of the inventory management process.
