KPI of the Day – Business Consulting (BC): # Potential New Clients Contacted
Definition
Measures the number of potential new clients that were contacted in order to close a sale.
Performance Benchmarking in the Water Utilities Sector
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It is undeniable that the growth of the water utility industry has been remarkable in the recent decades and it still maintains a strong pace in terms of increasing turnover for water utility organizations, as well as when it comes to investments aimed towards water distribution network improvements and treatment plants.
KPI of the Day – Human Resources (HRM): % Employee Turnover
Definition
Measures the rate at which employees leave the organization in a given time period (e.g. month, quarter, year).
KPI of the Day – Sales: $ Sales per Customer
Definition
Measures the average value of products or services purchased by a customer. It also can be defined as the total sales of products or services, divided by the total number of customers or transactions within a given period.
KPI of the Day – Human Resources (HRM): % Job offer acceptance rate
Definition
Measures the percentage of job offers accepted by the applicants out of the total number of employment offers made.
