KPI of the Day – Business Consulting (BC): $ Net revenue per technical staff
Definition
Measures the value of the net revenue garnered per each member of the technical staff.
KPI of the Day – Utilities: % Industrial wastewater treatment rate
Definition
Measures the quantity of the wastewater resulted from industrial activities, treated as a percentage from the total industrial wastewater produced during a reporting period.
KPI of the Day – Healthcare: # Clinical negligence cases
Definition
Measures the number of cases that become critical due to medical attendants’ negligence.
KPI of the Day – Business Consulting (BC): # Potential New Clients Contacted
Definition
Measures the number of potential new clients that were contacted in order to close a sale.
Performance Benchmarking in the Water Utilities Sector
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It is undeniable that the growth of the water utility industry has been remarkable in the recent decades and it still maintains a strong pace in terms of increasing turnover for water utility organizations, as well as when it comes to investments aimed towards water distribution network improvements and treatment plants.
