KPI of the Day – Sales: % Cannibalization rate of new product offering

Written by Andrei Costea on April 26, 2021. Posted in News

Definition

Measures the decrease in sales of existing products due to launches of new products.

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KPI of the Day – Accounting: # Berry ratio

Written by Andrei Costea on April 23, 2021. Posted in News

Definition

Measures the ratio of an organization’s gross profits to operating expenses.

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KPI of the Day – Human Resources (HRM): % Performance appraisals completed on time

Written by Andrei Costea on April 22, 2021. Posted in News

Definition

Measures the proportion of employee performance appraisals completed as scheduled, from the total number of performance appraisals.

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KPI of the Day – Customer Service Performance: # Complaints received

Written by Andrei Costea on April 21, 2021. Posted in News

Definition

Measures the volume of customer complaints received.

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KPI of the Day – Business Consulting (BC): % Adherence to schedule estimate

Written by Andrei Costea on April 20, 2021. Posted in News

Definition

Measures the actual time needed to complete a customer project relative to the initial estimated time of completion.

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