KPI of the Day – Accounting Performance: $ Claims severity
Definition
Measures the total cost of claims incurred over the period.
KPI of the Day – Customer Service Performance: % Service charges of profits
Definition
Measures the extent at which the profits come from customer service charges.
Evaluate your Strategic Planning Capability with our self-assessment!
Find out if you have the necessary components in place to achieve desired results and improve performance. The self-assessment is just a preview of the performance maturity assessment conducted by the GPA Unit.
The National Development Indices Catalogue 2017 is out!
Performance measurement has started recently to be frequently employed in global matters as well and several international organizations have developed complex indexes to measure the state or the evolution of different policy areas across countries.
KPI of the Day – Accounting: % Gross profit margin
Definition
Measures the proportion of each dollar of revenue (sales) that the entity retains as gross profit.
