KPI of the Day – Accounting: % Billing accuracy
Definition
Measures the percentage of bills that were issued without error and with the right cost on them the first time they were written, out of total bills issued.
KPI of the Day – Risk Management Performance: # Preventive risk controls
Definition
Measures the number of preventive controls put in place. Preventive controls aim to deter or prevent undesirable risk events from occurring.
KPI of the Day – Marketing: # Compliments to complaints
Definition
Compares the number of compliments to the number of complaints received in during the measurement period.
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KPI of the Day – Risk Management: $ Risk exposure
Definition
Measures the total loss in the case of a risk occurring, by factoring in the probability of the occurrence taking place.
