KPI of the Day – Sales: % Share of wallet
Definition
Measures the ratio of a customer’s total spending, dedicated to purchasing from a particular brand or company.
KPI of the Day – Sales: % Closing Ratio (CR)
Definition
Measures the extent to which sales proposals convert into actual sales, otherwise providing little description about the level of a representative’s sales effectiveness.
KPI of the Day – Healthcare: % Inpatient mortality
Definition
Deaths that occur during hospital admission for patients with a specific diagnosis (or procedure), divided by the total number of patients admitted with the same diagnosis (or procedure) for a specified period of time.
KPI of the Day – Sustainability: % Managers who are women
Definition
Measures the number of women who are managers at different seniority levels relative to the total size of the organization’s management team.
KPI of the Day – Healthcare: % Unplanned Readmission Rate (URR)
Definition
Measures the percentage of unplanned patient readmission cases, from the number of total hospital readmissions. Depending on the reporting source for the hospital, readmission can be defined as any admission in the same hospital occurring within 7, 15, or 30 days after discharge from the initial visit.
