KPI of the Day – Sales: # Inventory to sales ratio (ISR)
Definition
Measures the ratio between the retailer’s inventory value and the sales revenue.
KPI of the Day – Logistics Performance: % On-time delivery
Definition
Measures the percentage of items or products that are delivered on time to customers.
KPI of the Day – Marketing: $ Customer acquisition costs
Definition
Measures how much it costs, on average, to acquire a new customer.
KPI of the Day – Marketing Performance: % Brand awareness
Definition
Measures the rate at which target customers recognize and recall the brand.
KPI of the Day – Quality Management: # Units per man-hour
Definition
Measures the number of completed units realized per hour of work. A man-hour is the amount of work done by one person in one hour.
