Professional Services Performance Management – performance criteria and measures
Professional Services have some particularities that make them different from commercial activities in many respects, such as:
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Professional Services have some particularities that make them different from commercial activities in many respects, such as:
In a recent blog post, ‘Metrics in science – Performance Measurement and the world of scientific research’, we have outlined the most important performance measures for the scientific field as presented by the researcher Richard van Noorden (2010) in the weekly international scientific journal ‘Nature’.
Engagement is all about getting employees to ‘give it their all’. Various research studies show a strong connection between an employee’s level of engagement and the level and quality of work performance.
Managing performance is about achieving desired outcomes, fulfilling the purpose of an entity. Oftentimes it is a complex journey requiring a diverse set of abilities. One of the most important prerequisites of organizational success is strong, committed leadership. And even more important is being guided by ethical leaders. What is an ethical leader though?
The compensation of the top executives represents an important aspect of administrative science, as it links together aspects that relate to corporate governance, human capital, organizational culture and performance management. Ideally, the executive remuneration philosophy of the organization should ensure that the remuneration properly reflects the duties and responsibilities of its executives and that remuneration is competitive in attracting, motivating and retaining people of the highest caliber.