The Goldman Sachs Group, an American multinational banking firm that engages in global investment banking, investment management, securities, and other financial services, primarily with institutional clients, will soon be revamping its performance appraisal system.
„Every response you give to another person involves your intellect and your emotions. The intellect composes the message, and the emotions provide animation and grace. Emotion is the message what music is to the lyric. Without the tune, would anyone ever remember the lyric? The skill to combine intellect and emotion in this dramatic and powerful fashion is emotional intelligence, and it possesses the power to elevate even the common exchanges of everyday encounters from the base level of me-and-you to the sublimity of I-and-Thou!”
– Howard Hopkins
Given the various personality types we encounter at work, the range of activities that must be achieved together and the fact that people differ in the way they approach others, it is no surprise that conflict is a part of life in every organization and for every employee.
In 2016, the Performance Magazine editorial team interviewed Somita Raj, Organizational Development and Learning Leader at Honeywell, Malaysia, for the “Performance Management in 2015: ASEAN Special Edition” report. Her thoughts and views on Performance Management are detailed below.
Every individual is unique and has distinct strengths, so we must find a way to customize the system in order to ensure that it caters to each individual.