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Employee Engagement at Western Union Malaysia – A case study

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Employee Engagement at Western Union Malaysia

Starting with 2002, Malaysia has taken important steps in recognizing the importance of knowledge, by launching a Knowledge Based Economy Master Plan directed towards transforming Malaysia in a knowledge based economy. One of the most important aspects considered in the plan was the increased importance that had to be showed to productivity and innovation, supported by effective management of both tangible but also intangible resources, such as human capital and knowledge (Husin et al, 2009).

The imperative of effective talent / performance management systems

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Talent management

Towers Watson’s 2010 HR Service Delivery and Technology Survey of nearly 500 large and midsize companies around the world clearly underlines that the top priority of HR executives in 2010 was talent / performance systems. The explanation for this result lays in the learning of the organization during the recession, that in order to maintain and increase performance while reducing costs, it is imperative to implement a more effective management of the talent kept and its performance.

Employment impact of European ports

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Employment impact of European ports

The Dock labour and port-related employment report (Notteboom, 2010), released earlier this year with support from the Institute of Transport and Maritime Management Antwerp, presents a thorough analysis of the key factors to port competitiveness and reform, underlining also the importance of dock labour system implementation and the impact of port-related employment.

Working capital performance management

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Working capital performance

All tied up – Working capital management report 2010, released by Ernst&Young in earlier this year, presents an annual analysis of the working capital performance based on the responses received at the Annual Working Capital Management Survey for 2009. Its key findings rely on the review of the working capital performance of the largest 2,000 companies (by sales) headquartered in the US and Europe, the analysis being based on companies’ latest scale 2009 reports.

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