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Communication can lead to employee performance when is successful or it can put distance between performance and employees. Bidirectional horizontal and vertical communication is the display of a transparent work, when conducted effectively. Ineffective communication creates a vicious circle that requires serious efforts in order to be fixed.
In Performance Management, the performance review meeting, as conceptualized by Robert Bacal in his book “A Briefcase Book”, is seen as a process in which the manager and the employee encounter in order to work together and discuss performance matters, such as the degree to which the employee has attained his or her goals.
Employees develop engagement towards their employers, companies and implicitly towards businesses, through commitment to the major organizational requirements and core values. In order to highlight the employees’ evolution within an organization through commitment, a commitment curve was designed. The curve displays the stages through which each person that joins the company should pass in order to subsequently become an engaged employee.
Among the individual levels evaluations that take place within organizations, the most frequent ones, after employee satisfaction, you have employee engagement reviews. Even if engagement is first of all dictated by one’s intrinsic motivation, organizations can also contribute to its development and maintain it within a desired range by building a corporate culture based on engagement.
Employee satisfaction and employee engagement are aspects that organizations focus on and try to assess in order to determine how employees feel about different issues related to the organization, its activities and their own job, issues that employees would not otherwise point out due to fear of compromising themselves or losing their job. A useful tool that can help managers look into employee satisfaction levels and collect information in this respect is the employee satisfaction survey.
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