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Sustainability Standards and KPIs as Game Changers

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Image source: Kiefer Likens | Unsplash

Companies can no longer afford to ignore sustainability. It is not just a trend but a major factor that drives where most businesses are headed. According to Globescan’s The State of Sustainable Business 2019, reputational risks, consumer demand, investor interest, operational risk, and employee engagement are some of the catalysts behind the sustainability efforts of most organizations. 

Manufacturing is one of the industries that are pressured to realign their activities with the mounting call for sustainability practices. Sustainable manufacturing refers to developing products with minimal negative environmental impacts and maximum contribution to the conservation of natural resources. These products are expected to be economically sound and safe for employees, communities, and consumers. 

Sustainable manufacturing aims to reduce the intensity of materials use, energy consumption, emissions, and unwanted byproducts while maintaining or improving the value provided for society and organizations. 

Some relevant key performance indicators that are often considered when evaluating the sustainability of manufacturing companies are:

  • Environmental performance KPIs, such as: # Air emissions, % Energy utilization, % Hazardous waste etc.
  • Economic performance KPIs: % Product reliability, % Conformance to specifications, $ Material cost, % Labor cost etc.
  • Social performance KPIs: % Occupational health and safety, % Turnover rate, % Supplier commitment etc.

Sustainability standards are observed to ensure quality, transparency, compliance, and results in terms of making organizations accountable for their economic, environmental, and social performance.

Read More >> Everything You Need to Know about KPI Selection 

The GRI Standards

Among the internationally renowned frameworks is the Global Reporting Initiative’s (GRI) Sustainability Reporting Standards. The GRI Standards consist of Universal Standards, which apply to all organizations and report on human rights and environmental due diligence, the new Sector Standards for sector-specific impacts, and the Topic Standards that come with the revised Universal Standards and relate to a particular topic.

Their vision

is to create a sustainable future enabled by transparency and open dialogue about impacts. In this regard, they are a provider of the world’s most widely used sustainability disclosure standards.

With GRI Standards, companies can publicly present the outcomes of their activities in a structured way. This allows their stakeholders and interested parties to better see their status of how they are responding to calls for sustainability. GRI Standards can be used by any type of organization, whether large or small, public or private, or from any location or industry.

As cited in the report “A Short Introduction to the GRI Standards,” the Reporting Process for organizations using the GRI Standards involves determining impacts and their significance, identifying material topics, or topics that are relevant to the organization’s activities, and reporting disclosures. The final stages are reporting the organization’s most significant impacts on the economy, environment, and people and publishing information and GRI content index.

The GRI Standards comprise three series of Standards: The GRI Universal Standards can be applied to your reporting. The GRI Sector Standards are for sectors while the GRI Topic Standards are used to report specific information regarding material topics.

Daimler’s Sustainability Report

An example of a sustainability report that is developed based on the GRI Standards comes from Daimler, one of the biggest producers of premium cars and the world’s biggest manufacturer of commercial vehicles.

In 2006, Daimler joined the multi-stakeholder network of the Global Reporting Initiative (GRI), where it initially was an organizational stakeholder. It later became a Gold Community Member and is now a member of the GRI Community.

Their report is based on the Daimler Group’s sustainable business strategies. It contains two conceptual levels: “Spurwechsel” section, which refers to the external sustainability developments and trends into a context with the internal strategies and measures and “Reporting” section which provides a detailed description of the goals, due diligence approach, measures, and achievements. 

The Reporting  section focuses on six areas of action: climate protection and air quality, resource conservation, livable cities, traffic safety, data responsibility, and human rights as well as on three enabler topics, which are cross-sector themes that can influence areas of action. The enabler topics are Integrity, People, and Partnerships. 

As part of the Climate protection & air quality area of action, the manufacturer frequently monitors the compliance with the internal and external environmental protection requirements. This way, they can take proactive actions to eliminate possible damage.

As a result, the reduction of air emissions is an important focus of their sense of responsibility for the environment (Figure 1). 

They consider the consumption of resources in production as an important factor in the environmental compatibility of their vehicles. Thus, they are working to make production more efficient and more environmentally friendly by using less water, energy, and raw materials.

Daimler evaluates in a consistent and transparent way the economic, environmental, and social impact in order to find the best solutions to remain climate-neutral and sustainable in the future.

In addition to this, they maintain regular contact with representatives of business, government, and other interest groups that advocate for the same goal. 

Daimler also plays an active role in upholding the UN Global Compact, a voluntary initiative that encourages companies to integrate sustainability practices into their activities. Daimler shares on their website that they are involved in the thematic and regional working groups and initiatives of the pact. 

“In the reporting year, these included the action platforms “Reporting on the SDGs” and “Decent Work in Global Supply Chains” as well as the UN Global Compact Expert Network and the German Global Compact Network,” Daimler states. 

Read More >> Ask Our Experts: Principles on Creating Meaningful Sustainability Reports

As part of its obligation, Daimler reports its initiatives on areas like human rights, labor standards, and environmental protection in its Sustainability Report 

Reporting sustainability key performance indicators  constantly, in a clear and transparent manner, can provide a clear overview of the environmental, social, and economic impacts, and based on this, the organizations can take proactive actions to reduce the negative impact.

In this context, The GRI Standards offer a consistent structure for companies to report information in a way that covers the most significant impacts on the economy, environment, and people.

To learn more about KPIs, visit the world’s largest database of documented KPIs: smartkpis.com.

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Editor’s Note: This article originally appeared in the 22nd edition of the Performance Magazine Printed Edition and was published online on February 22, 2023. It is last updated on September 17, 2024.

ESG’s Impact on Business: Driving Organizational Performance and Beyond

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Image Source: ©Khunkorn via Vecteezy.com

As businesses increasingly acknowledge their societal responsibilities and the profound impact they have on the world, Environmental, Social, and Governance (ESG) practices have become all the more essential. These are implemented not only to ensure that operations are ethical but also to meet stakeholder expectations and achieve sustainable growth—a commitment that is further underscored by businesses contributing towards the achievement of the United Nations’ (UN) Sustainable Development Goals (SDGs)

By adopting a comprehensive ESG strategy, companies can effectively evaluate and enhance their performance across governance procedures, social responsibility, and environmental impact.

What Is ESG?

ESG is a comprehensive framework that helps stakeholders evaluate how an organization manages the risks and opportunities related to the following three criteria: 

Environmental

This criterion assesses an organization’s environmental effect and its risk management practices. This includes efforts to reduce natural resource consumption, control greenhouse gas emissions, and minimize waste. Key performance indicators (KPIs) in this category focus on environmental protection measures

The KPI Institute (TKI) has published sustainability KPIs on smartKPIs.com, one of the world`s largest databases of documented KPIs relevant to environmental criteria, which include: # Energy consumption, # Recycled waste, # Initiatives to promote greater environmental responsibility, and % Products that incorporate sustainable materials.

Social

In this aspect, a company is evaluated based on how it provides people—including employees, customers, suppliers, and communities—with an environment where their well-being, culture, and social dynamics are respected and nurtured. This component of ESG extends beyond the company to include supply chain partners, particularly in regions with less stringent environmental and labor standards. 

Some KPIs for this criteria are: % Community engagement, # Diversity and Inclusion Index, and $ Investment in the community.

Governance

This aspect covers several factors, spanning leadership, ethical principles, and the  internal controls of an organization. Risk management, anti-corruption laws, executive compensation, and board structure are all addressed under this ever-evolving discipline. Effective governance is the foundation of corporate honesty and equity, as it fosters accountability and transparency through contracts, innovative organizational structures, and rigorous regulation.

Relevant KPIs published by TKI include: # Board meetings, % Employees that received the Code of Conduct, # Time between new regulation and initiation of compliance review, and % HR policy clauses reviewed.

Read More >> Partnering for Sustainability: Stakeholder Engagement in ESG Strategy

The Impact of ESG on Organizational Performance

ESG not only highlights environmental issues—instead, it is a comprehensive framework consisting of standards for external stakeholders to monitor and compare their business performance effectively. These standards also allow them to guide internal goal-setting and prioritize actions to strive for these objectives. 

By outlining key outcomes and expectations, ESG indicators provide businesses with the tools to concentrate on specific areas and objectives that guide their priorities and actions. Therefore, these indicators inform businesses of key outcomes and stakeholder expectations, offering clear guidance on specific areas for improvement and sustainability. Ultimately, the objective of ESG for businesses is to provide crucial assistance on how to align business operations with broader societal and environmental objectives.

A study that analyzed companies in Shanghai and Shenzhen revealed a positive relationship between ESG performance and corporate performance. It highlighted how strong ESG practices helped improve corporate performance. For context, China is currently encouraging sustainable development and actively implementing the double carbon target, which has led to the manufacturing industry being more sensitive to the environment. 

Moreover, stakeholders and the public are more concerned about factors such as corporate social responsibility, environmental protection, and internal governance. Therefore, companies with better ESG performance are more likely to be favored by investors, increasing corporate value and leading to better corporate performance overall. 

When a company pays more attention to its environmental impact, actively takes social responsibility, and improves corporate governance, it tends to translate into economic benefits and significantly improved corporate performance.

Similarly, another study found a significant positive relationship between ESG and  financial performance in the chemical industry. The findings imply that corporations that prioritize sustainability and invest in eco-friendly activities improve their environmental credentials and long-term financial performance. This is the result of a dedication to renewable energy investments, emission and waste reduction, and green production. 

Therefore, investors are increasingly likely to favor sustainable enterprises that invest in green activities— a trend that is expected to increase green finance demand and change investment patterns towards sustainability.

Investors and customers who highly value ethical principles are more likely to buy products and services from companies that demonstrate a commitment to ESG standards. In addition, disclosing ESG information helps companies become more transparent, which could reduce information gaps and attract long-term investors.  This strategic transparency can enhance a company’s reputation and increase its market share, especially in industries where ethical considerations are crucial in the decision-making process. It also demonstrates a company’s commitment to sustainable development. 

Good ESG practices could enhance overall organizational management, especially with employees, as they are emerging as strategic components that can bring about elevated levels of commitment and contribution. Employee engagement is bolstered through ESG because it connects individuals to their organization’s larger purpose and collective goals. 

Read More >> SBSC: Blending Sustainability With the Balanced Scorecard

Culture and Beyond

An outstanding organizational culture is cultivated when employees see their employers’ dedication to social and environmental issues—appealing to staff through identity and community. By fostering a culture that values social and environmental responsibility, modern companies strategically position themselves to achieve sustained success through stronger internal cohesion and improved employee satisfaction.

Read more articles about organizational performance here.  

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